Terms of Service
Effective date: March 3, 2026
These Terms of Service govern your use of services provided by ALBIYA RESOURCES (M) SDN BHD, including scheduled waste collection, transportation, recovery, treatment, and related support services.
1. Scope of Services
Service scope is defined in your quotation, service agreement, or approved work order. Service scheduling, handling method, and turnaround depend on waste type, quantity, site readiness, and regulatory requirements.
2. Client Responsibilities
- Provide accurate information on waste category, condition, and estimated volume.
- Ensure containers are properly labeled, sealed, and safely staged for pickup.
- Provide safe site access and relevant permits or internal approvals where required.
3. Compliance and Safety
Both parties must comply with applicable environmental, health, and safety laws, and follow required handling procedures for hazardous and scheduled waste activities.
4. Pricing and Payment
Fees are based on agreed commercial terms. Additional charges may apply for urgent requests, unexpected waste conditions, access limitations, waiting time, or changes beyond agreed scope.
5. Service Changes and Cancellation
Rescheduling or cancellation requests should be made as early as possible. Late cancellations or aborted collections may be subject to operational charges.
6. Documentation and Records
Operational and compliance documents are issued according to applicable requirements and service scope. Clients are responsible for retaining records needed for their internal and regulatory obligations.
7. Limitation of Liability
To the extent allowed by law, ALBIYA RESOURCES (M) SDN BHD is not liable for indirect or consequential losses, including business interruption, unless expressly stated in a signed agreement.
8. Force Majeure
Neither party is liable for delays or non-performance caused by events beyond reasonable control, including natural disasters, regulatory actions, labor disruptions, or transport restrictions.
9. Governing Law
These Terms are governed by the laws of Malaysia. Any disputes will be resolved under the jurisdiction of the competent courts in Malaysia unless otherwise agreed in writing.
10. Contact
For terms and contract clarifications, contact us at info@albiya.com.my or call +606 794 0379.
