Privacy Policy
Effective date: March 3, 2026
This Privacy Policy explains how ALBIYA RESOURCES (M) SDN BHD collects, uses, stores, and protects personal information in relation to our website, customer communication, and service operations.
1. Information We Collect
- Contact details such as name, email, phone number, and company information.
- Operational details related to waste handling requests, site location, and service records.
- Website usage data collected through cookies or analytics tools, where applicable.
2. How We Use Information
- To respond to inquiries, quotations, and service requests.
- To schedule, manage, and document service operations.
- To improve customer support, service quality, and website functionality.
- To fulfill legal, regulatory, and compliance obligations.
3. Disclosure of Information
We may share information with authorized staff, service partners, or regulatory authorities only where required for service delivery, legal compliance, or safety purposes. We do not sell personal information.
4. Data Retention
Information is retained only as long as necessary for service delivery, business operations, legal obligations, and record-keeping requirements.
5. Data Security
We apply reasonable administrative and technical safeguards to protect personal information against unauthorized access, alteration, disclosure, or loss.
6. Cookies and Website Tracking
Our website may use cookies or similar technologies to support functionality and basic analytics. You may manage cookie settings through your browser.
7. Your Rights
You may request access, correction, or clarification regarding your personal information by contacting us. Requests are handled subject to applicable legal and operational requirements.
8. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of external sites.
9. Policy Updates
We may update this Privacy Policy from time to time. The latest version will be posted on this page with the effective date.
10. Contact Us
For privacy-related questions, contact info@albiya.com.my or call +606 794 0379.